Cancellation Policy

At Ayinla Film Locations (AFL), we value clarity and fairness. Our cancellation policy helps protect both Guests and Hostsfrom unexpected losses. Before booking or listing a location, it's important to understand the policy options and their implications.

Policy TypeFull Refund DeadlinePartial RefundNo RefundBest For
Flexible≥ 24 hrs before startFirst day kept if < 24 hrsSame-day cancellationShort rentals, low risk
Moderate≥ 5 days before startFirst day kept if < 5 days≤ 24 hrs before startStandard bookings
Strict≥ 7 days before start50% refund if < 7 days< 48 hrs before startPremium listings

Flexible Policy

Guests may cancel up to 24 hours before the booking start time for a full refund.

  • If cancelled less than 24 hours before, the first day is non-refundable.
  • The remaining days (if any) are refunded.
  • Ideal for last-minute shoots, casual use, or uncertain schedules.

Moderate Policy

Guests can cancel up to 5 days before the booking for a full refund.

  • If cancelled within 5 days, the first day is non-refundable.
  • Remaining unused days are refunded.
  • Best for planned productions or scheduled content creation.

Strict Policy

Guests must cancel at least 7 days before booking to get a 50% refund.

  • Cancellations less than 7 days = 50% refund.
  • Less than 48 hours = no refund at all.
  • Recommended for rare locations, high-demand shoots, or complex productions.

Important Notes:

  • Service fees may not be refundable depending on the timing.
  • Policy type is chosen by the Host when listing a space.
  • Guests are shown the applicable policy before booking.
  • All timeframes refer to the scheduled start time of the booking.

Still unsure? Contact our support team for clarification.